Privacy Policy

Last updated: May 2026

1. Information We Collect

When you use Voyflo, we collect the following information:

• Account information: name, email address, and password (encrypted)
• Travel preferences: home airport, preferred airlines, hotel preferences, loyalty programs
• Trip planning data: destinations, dates, budgets, and generated itineraries
• Usage data: how you interact with the App
• Payment information: processed securely by Paddle (we never store card details)

2. How We Use Your Information

We use your information to:

• Provide and personalize the Voyflo travel planning service
• Generate AI-powered trip recommendations tailored to your preferences
• Process subscription payments through Paddle
• Send important service updates and notifications
• Improve our AI models and app features

3. AI and Data Processing

Your travel preferences and trip requests are sent to AI providers (Anthropic Claude) to generate personalized itineraries. This data is processed in accordance with Anthropic's privacy policy. We do not share personally identifiable information with AI providers beyond what is necessary to generate your travel plan.

4. Data Sharing

We do not sell your personal data. We may share data with:

• Paddle: for payment processing
• Anthropic: for AI trip generation (anonymized where possible)
• Unsplash: for destination images (no personal data shared)

5. Data Storage

Your data is stored securely in our database. Saved trips are stored until you delete them or your account. We use industry-standard encryption to protect your data.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and all associated data
• Export your saved trips

To exercise these rights, contact us at support@voyflo.io

7. Cookies

The Voyflo mobile app does not use cookies. Our website (voyflo.io) may use minimal cookies for analytics purposes.

8. Children's Privacy

Voyflo is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the App or email. Continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or requests, contact us at support@voyflo.io